IBM Storage Maintenance

Spectra’s 3rd party support service offers fast response times, contracts tailored to your needs, and onsite technicians and spares. Trusting your equipment in our hands will save you money, and ensure years of reliable operation beyond the manufacturer’s end-of-service-life.

Dell EMC Storage Unit

Save up to 70% on your maintenance costs with Spectra’s IBM Support plans.

Maintaining the health of your storage systems is often an expensive and arduous task. With all the complications and requirements of today’s IT environments, this specialized equipment requires expert level knowledge of the systems, both in the hardware and operating system. As your equipment ages past the manufacturer’s support plan, you want to make sure that you’re covered with fast, reliable and affordable support services.

At Spectra, we pride ourselves on offering expert 3rd party IBM storage array support services to extend the life of your equipment, and keep your support costs down. We typically save our clients anywhere from 40-80% off OEM prices, while providing the same level of service.

All of our plans are tailored to our clients’ needs. We offer a 24 hour help desk, to assist with questions and problems, as well as available on-site technicians when an extra set of hands are needed.

Below are the IBM product families that we currently support. If you don’t see your system listed there, let us know using the form on this page, we can probably accommodate your needs.

IBM Product Families Supported

  • FlashSystem
  • Storwize
  • DS Series
  • Spectrum
  • XIV

Request Free Quote For IBM Support & Maintenance

Complete the form below or call (714) 970-7000 for more information.

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Key Benefits Of Spectra Support Plans

Cost Savings

Spectra will minimize your maintenance costs by up to 50% less than manufacturer prices, with better technical coverage and support.

Custom Tailored Solutions

Our flexible maintenance solutions are tailored for your equipment, your business, and your budget.

24-Hour Help Desk

Our trained technicians are available 24/7 to assist with whatever issues you may encounter. Additionally, all issues are tracked in our incident-management system.

Onsite Technicians and Cold Spares

Our technicians can be made avaialble on site at a moment's notice. Full standby units are readily available in the event of disaster.

Available SLA Levels

We offer the following plans and associated SLA levels below:


  • Covers all hardware failures in the system
  • Self-report (no monitoring)
  • Parts are sent out via 3-day Express
Most Popular

Weekday Basic

  • 24 hour monitoring
  • Support services are provided within 1 business day
  • All replacement parts arrive via standard overnight
  • Optional on-site cold spares
  • Optional on-site technicians

24/7 Premium Service

  • 24 hour monitoring
  • Support services provided within 4 hours
  • Replacement parts arrive same-day or Priority Overnight
  • Standard on-site cold spares
  • Optional on-site technicians

Request a Quote For IBM Maintenance & Support

Fill out the form below to receive a free no-obligation quote for maintenance and support for your IBM equipment. We'll get in touch with you within 24 hours.
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