When working with your support provider to troubleshoot an issue with your Isilon nodes, you may be asked to send your cluster’s log and configuration files. These files will help your support provider determine what is wrong. The file is large, often 1GB+, so it takes a few minutes to prepare it.
You’ll need to run an “ISI Gather” to collect this information. This process creates an archive file that contains all of your cluster’s log and configuration information.
To start this ...Continue Reading →