NetApp is a leader in data storage solutions. When the 3 year factory warranty (initial support period) runs out, you are left with 2 options:
Pay Netapp’s lofty price tag, or obtain 3rd party support.
Too many times I have seen support organzations accept support contracts on storage systems they know absolutely nothing about. They are gambling that they will be able to find the expertise and the parts if and when something goes wrong.
Before you make any decisions, these are some ...
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