How to: Generate ISI Gather from EMC Isilon

When working with your support provider to troubleshoot an issue with your Isilon nodes, you may be asked to send your cluster’s log and configuration files. These files will help your support provider determine what is wrong. The file is large, often 1GB+, so it takes a few minutes to prepare it.

You’ll need to run an “ISI Gather” to collect this information. This process creates an archive file that contains all of your cluster’s log and configuration information.

To start this ...

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3
APR

EMC, How-To Guides

EMC End-of-Serivce-Life (EOSL) Tracker – Updated!

Now updated for 2020!

The End of Service Life (EOSL) date denotes when EMC will discontinue all support of that specific model.

Just because the model is no longer sold by the manufacturer does not make it any less effective or reilable. There are a variety of options for you to extend the life of your equipment, and use that IT budget for things you actually need, not things EMC tells you that you need.

If you are planning on utilizing the machine ...

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20
DEC

EMC, Storage Maintenance

What happens when a Storage System goes EOL?

As a 3rd party support provider, we get asked this question a lot – “What can Iexpect when my system goes EOL? And how does it differ from EOSL? or EOSL?

These terms are all manufacturer-specifc, meaning what EMC and NetApp call EOL (End-of-life) IBM calls “Withdrawn from marketing”. First, Let’s take a look at what the terms mean, and the difference between them:

 

EOL – End of Life – In a nutshell, this only means that the manufacturer has discontinued the ...

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19
DEC

EMC, HP, IBM, NetApp

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How to: Collect Logs from NetApp CDOT Array

Collecting logs from your NetApp CDOT Cluster Array provides a vital look in to the health of your CDOT array.

There are several reasons you may want to pull the logs: To determine what recent events occurred in the array in the event of a system error or failure or maybe your support company requested the logs to troubleshoot a problem, among others.

Here is a quick DIY on pulling the logs from your NetApp CDOT cluster: