When you are working with your support vendor, whether EMC or 3rd Party EMC support, you may be asked to provide a diagnostic data file from your unit. On an EMC VNX or Clariion storage system, these are typically SPCollect files.
An SPCollect is large zip file that will contain diagnostic, logs, and properties of the array. If there has been any type of hardware malfunction in the array, data about it will be provided in the SPCollect. An SPCollect can ...Continue Reading →