Locating Warranty & Configuration
Every server and storage product sold by Dell has 2 unique identifiers: a serial number and a service tag number.
In most cases, the service tag is located on the front of the server or storage system. It is a small tag that tucks cleanly into the face of the system, and needs to be pulled out to display the service tag, the express service code, the date of manufacture, and a QR code (on more recent models) that will take you right to DELL support page.
Sometimes smaller products like switches, laptops, all-in-ones and other like products do not have a tag that slides in and out.
In that case, the information you are looking for is likely on the back or underside of the product, as shown in this example:
If you are still unable to find it, you can manually look it up in your operating system by following these 2 easy steps:
- Enter command prompt mode
- when in CMD Administrator mode, type “wmic bios get serialnumber” then enter.
Looking up your Configuration and Warranty Information Using the Service Tag:
Head over to the DellEMC service tag lookup page here
Once you search for your service tag number, you should come across a screen that looks like the screen (at the time of this writing in Sept 2022).
There are 2 useful areas:
- “View Details” will display information about the Dell factory warranty remaining on your system.
- “View Product Specs” will show configuration data.
When buying, selling, or shopping for third party Maintenance, the configuration information displayed in this section is vital to an accurate quote.
Please copy the configuration information, and let us know how we can help you through our Dell EMC Support Page: